Shipping Policy
Processing Times
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location, carrier availability, and external factors outside of our control (such as customs or postal delays).
Estimated delivery times:
- United States: 5–12 business days
- International Orders: 7–20 business days
Please note: these are estimated timeframes and not guaranteed delivery dates.
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can follow the progress of your package.
Shipping Restrictions
We currently ship worldwide, except to regions where international carriers are unable to deliver due to legal or logistical restrictions.
Customs, Duties & Taxes
Shoptechfy by Alpha e Omega is not responsible for any customs duties, import taxes, or fees applied to your order. All charges imposed during or after shipping are the responsibility of the customer.
Lost or Delayed Packages
We are not liable for delays caused by the shipping carrier, customs, or other external factors. However, if your package appears lost or is significantly delayed, please contact us at techfyhelp@gmail.com so we can assist you.
Damaged or Incorrect Orders
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will work with you to resolve the issue as quickly as possible.
Contact
If you have any questions regarding shipping, please contact us:
📧 Email: techfyhelp@gmail.com
📞 Phone: +1 (617) 867-3033
Last updated: 09/04/2025
